Frequently Asked Questions
Readimade DIY Package
1. I am from the USA (or other places), can you deliver to my place? What about other service?
Of course, however, you have to pay for the extra fee from Hong Kong to the USA (or other destinations). For now, service like Installation, Staging and Photography are only available to Hong Kong customers.
2. Is the installation process hard and time consuming? Do I need technicians to set up?
Not at all, we offer crystal clear instructions for you online. Follow them, we guarantee that less than an hour, you are able to see your new room!
3. Do you provide installation, photography or staging service?
Yes, however, the service are currently only available to HK customers. For the first 50 Hong Kong customers, the service are totally free!
4.What is the refund policy? Can I get full refund, if I don’t like the final product?
If for any reason you are not satisfied with the package, it can be returned within 10 days. All refund will be returned via archiparti Credit. The credits can be used to purchase other products sold on archiparti’s website, and they will be valid for 6 months beginning from the date you send back the package.
5. Do you provide special discount for mass purchase (e.g., purchase of packages of 10) ?
Yes, please contact [email protected] if you plan to order packages of more than 10 at once.
6. I hope I can partner with you to upgrade my airbnb places?